Overview

Salary £39,000 – £40,000

Mon – Friday 7.30 – 4.00pm

The Role

  • To provide a high quality, customer and quality focused service, delivering a range of multi trade works commensurate within our team.
  • To carry out a range of plumbing and multi trade works including but not limited to all wet trades including plastering, decorating both externally and internally and tiling, using schedule of rates.
  • To always understand and comply with all Health and safety regulations and company policies

Key Responsibilities and Duties:

  • To have the multi skills knowledge and skills competency in order to complete full repairs and maintenance service to a high specification quality standard using contract specifications.
  • To have the ability to plan each job and ensure the required materials are available to ensure the work is completed to schedule.
  • Working to maintain the current achievement of 100% customer satisfaction.
  • To perform all the duties associated with a fully qualified Multi Trade Engineer

Functional

  • Responsible for accurate completion of tasks using our in house hand held PDA system
  • Responsible for a company vehicle. This includes regular vehicle checks on company vans.

General

  • To display a high level of customer care when dealing with tenants and leaseholders and contribute positively towards a high-quality customer focused service.
  • To promote customer satisfaction by working in a clean and tidy manner ensuring minimal disruption to residents during the course of a repair.
  • To ensure all tools and materials and any associated debris are removed from sites following repairs and homes and communal areas left in a clean and tidy state.
  • To always ensure the safety of oneself and others by working within the team
  • Health and Safety policy and procedures associated with repair works.
  • Working knowledge of statutory legislation in regard to health & safety and to understand the need for rigorous risk assessment and method statement procedures.
  • Understand all PPE and the specific uses of equipment
  • To be responsible for managing an imprest stock and ensuring materials required for daily runs of works are collected in advance to avoid unnecessary delays.
  • Ensure accurate and timely completion of all paperwork/electronic updates within agreed timescales.
  • As required, to work on other work streams within the repairs team. This includes working to competing deadlines, moving jobs at short notice ensuring properties are left in a safe and tidy manner.
  • Have the ability to work alone and in pairs and be able to use own initiative with minimum supervision.
  • To be able to drive and have a full driving licence.
  • To maintain the cleanliness of vehicles and ensure tools are checked regularly to ensure they remain safe and fit for purpose.

The Person

  • Previous Experience and Skills Required:
  • Apprenticeship / City & Guilds/NVQ 2-3 equivalent relevant experience.
  • Previous experience as a carpenter/ Multi skilled Operative with a specialism in Plumbing
  • Previous experience of working in a Social Housing Repairs environment is desirable.
  • Good level of numeracy, literacy, written, oral and communication skills
  • Previous experience of an out of hours emergency make safe service.

Please get in touch with Simone on 02085772442 or submit your CV using the link below

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