Overview
Salary £39,000 – £40,000
Mon – Friday 7.30 – 4.00pm
The Role
- To provide a high quality, customer and quality focused service, delivering a range of multi trade works commensurate within our team.
- To carry out a range of plumbing and multi trade works including but not limited to all wet trades including plastering, decorating both externally and internally and tiling, using schedule of rates.
- To always understand and comply with all Health and safety regulations and company policies
Key Responsibilities and Duties:
- To have the multi skills knowledge and skills competency in order to complete full repairs and maintenance service to a high specification quality standard using contract specifications.
- To have the ability to plan each job and ensure the required materials are available to ensure the work is completed to schedule.
- Working to maintain the current achievement of 100% customer satisfaction.
- To perform all the duties associated with a fully qualified Multi Trade Engineer
Functional
- Responsible for accurate completion of tasks using our in house hand held PDA system
- Responsible for a company vehicle. This includes regular vehicle checks on company vans.
General
- To display a high level of customer care when dealing with tenants and leaseholders and contribute positively towards a high-quality customer focused service.
- To promote customer satisfaction by working in a clean and tidy manner ensuring minimal disruption to residents during the course of a repair.
- To ensure all tools and materials and any associated debris are removed from sites following repairs and homes and communal areas left in a clean and tidy state.
- To always ensure the safety of oneself and others by working within the team
- Health and Safety policy and procedures associated with repair works.
- Working knowledge of statutory legislation in regard to health & safety and to understand the need for rigorous risk assessment and method statement procedures.
- Understand all PPE and the specific uses of equipment
- To be responsible for managing an imprest stock and ensuring materials required for daily runs of works are collected in advance to avoid unnecessary delays.
- Ensure accurate and timely completion of all paperwork/electronic updates within agreed timescales.
- As required, to work on other work streams within the repairs team. This includes working to competing deadlines, moving jobs at short notice ensuring properties are left in a safe and tidy manner.
- Have the ability to work alone and in pairs and be able to use own initiative with minimum supervision.
- To be able to drive and have a full driving licence.
- To maintain the cleanliness of vehicles and ensure tools are checked regularly to ensure they remain safe and fit for purpose.
The Person
- Previous Experience and Skills Required:
- Apprenticeship / City & Guilds/NVQ 2-3 equivalent relevant experience.
- Previous experience as a carpenter/ Multi skilled Operative with a specialism in Plumbing
- Previous experience of working in a Social Housing Repairs environment is desirable.
- Good level of numeracy, literacy, written, oral and communication skills
- Previous experience of an out of hours emergency make safe service.
Please get in touch with Simone on 02085772442 or submit your CV using the link below